How to Deal with the Problem of Sublimation ink cartridges Leaking?

Hi~ nice to see you again, my dear friends. Today's topic is about how to deal with leaking sublimation ink cartridges. As we know, a sublimation transfer ink cartridge leak doesn’t necessarily mean mess all over the place. You may find the printer isn’t working, open it up and see a little ink on the cartridge. This issue can be slightly more common with the third-party ink cartridge users in our survey than it is with printer-branded ink users.

If the cartridge doesn’t form a good seal when you insert it, air may get in and stop it from working properly, or the cartridge may leak.

Sometimes you can fix a poor seal by removing the cartridge and putting it back in again, but don’t press too hard, or this could damage your printer. Don’t despair – if the cartridge is claimed to be compatible with your printer, you may still have some recourse if it leaks.

Try a sublimation printer ‘reset’

We approached a number of cartridge retailers for more tips to remedy ink issues. SKYIMAGE advised: ‘A whole host of errors can be fixed by taking the cartridges our, wiping the contact chip on the cartridge and installing it back into the printer (after turning it off at the plug). This clears the printer’s memory and ensures any dust or static that can cause mis-registering is removed. This fixes far more errors than you’d think.’

Sublimation Printer-specific fixes
Pressing a sequence of buttons may also ‘reset’ certain printers, fixing the problem. For example, some Canon printers that use a tri-colour cartridge (three colour inks in one cartridge) can be made to work with refills by holding down the cancel button for six seconds.
Instructions on these kinds of fixes and overrides may be included in the cartridge packaging.

What are your rights if you buy a faulty cartridge?

If a cartridge fails to work, you shouldn’t be left out of pocket. Under the Consumer Rights Act 2015, goods must be ‘as described’, of ‘satisfactory quality’ and ‘fit for purpose’. If a cartridge that claimed to be compatible with your printer fails to work when correctly installed, you can ask the retailer for a replacement or, if you are still within 30 days of purchase, a refund if you prefer.

Even if you bought the sublimation transfer ink cartridge in advance of needing to use it, you can still go back to the retailer with your complaint. However, if you bought the cartridge more than six months before discovering the problem, the onus will be on you to prove the cartridge wasn’t as described, of satisfactory quality or fit for purpose when you received it.

Okay, these all above are my share about the ways of dealing with dye sublimation ink cartridge . If you have any other needs or questions welcome to contact us at any time. We will provide you the best quality product and service. Hope my article can be useful to you. Thank you for your reading.

Nanjing Feiyue paper Industrial Co.,ltd
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